Privacy Policy

1 Information We Collect

We collect information in the following ways to deliver and improve your experience:

• Account Information — Your name, email address, profile photo, phone number, and any other details you provide when creating an account or updating your profile.
• Activity & Interaction Data — Events you view, attend, host, or save; tickets purchased; preferences selected; and your interactions with other users or content on the Platform.
• Payment Information — Billing details and transaction records, processed securely through our PCI-compliant payment partners. We do not store complete credit card numbers on our servers.
• Device & Technical Data — IP address, device identifier, operating system, browser type, app version, crash logs, and general usage analytics.
• Location Data — With your explicit permission, we may collect approximate or precise location data to surface relevant events and experiences near you.

2 How We Use Your Information

We use the information we collect for the following purposes:

• Platform Operations — To operate, maintain, and continuously improve the Youniq Platform and its features.
• Personalization — To recommend events, curate your feed, and deliver a tailored experience aligned with your interests.
• Transactions — To facilitate event registrations, ticket purchases, refunds, and payment processing.
• Communication — To send essential notifications such as booking confirmations, event reminders, security alerts, and—with your consent—marketing updates.
• Safety & Security — To detect fraud, enforce our Terms of Service, and maintain the integrity and stability of the Platform.
• Analytics — To understand usage patterns and inform product development decisions.

3 How We Share Your Information

We share your personal information only when necessary and never sell it to third parties:

• Event Organizers — When you register for or attend an event, relevant details (such as your name and email) may be shared with the event organizer to facilitate your participation.
• Trusted Service Providers — We work with vetted partners for payment processing, cloud hosting, analytics, and notification delivery. These providers are contractually bound to protect your data.
• With Your Consent — We may share information in specific scenarios where you have given explicit approval.
• Legal Requirements — We may disclose information in response to lawful requests by public authorities, court orders, or to protect the rights, safety, and property of Youniq, our users, or the public.

4 Your Rights & Choices

You have control over your personal data. Depending on your jurisdiction, your rights may include:

• Access & Portability — Request a copy of the personal data we hold about you in a portable format.
• Correction — Update or correct inaccurate information directly within your profile settings or by contacting us.
• Deletion — Request deletion of your account and all associated personal data. We will process your request promptly, subject to any legal retention obligations.
• Marketing Opt-Out — Manage your communication preferences in the app settings or unsubscribe via email links at any time.
• Location & Permissions — Revoke location access or other permissions at any time through your device settings.

To exercise any of these rights, please contact us at info@youniq.app.

5 Cookies & Tracking Technologies

Our website and Platform may use cookies, local storage, and similar technologies to remember your preferences, analyze usage, and improve performance. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.

6 Age Restrictions

Youniq is designed for individuals who are at least 13 years of age (or the minimum age required by applicable law in your jurisdiction). We do not knowingly collect personal information from children below this threshold. If we learn that we have inadvertently collected data from a minor, we will take prompt steps to delete it.

7 Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8 Security Measures

We implement industry-standard technical and organizational safeguards to protect your data, including encryption in transit (TLS/SSL), secure cloud infrastructure, access controls, and regular security audits. While no system can guarantee absolute security, we are committed to continuously strengthening our defenses against unauthorized access, misuse, and data loss.

9 International Data Transfers

Youniq operates internationally. By using the Platform, you acknowledge that your data may be transferred to, stored, and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.

10 Third-Party Links

The Platform may contain links to third-party websites, services, or content that are not operated by Youniq. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you through the app, by email, or by posting a prominent notice on our website. We encourage you to review this policy periodically.